3077 Harding Highway, Lima OH, 45804

• You and your pet will be met by the front desk staff and a member of our medical team.

• You will be asked to fill out admitting paperwork while your pet is being triaged. if assessed as critical, your pet will be taken to our treatment area for further examination.

• If other pets are also in the clinic, all cases will be stabilized and prioritized based on our training, experience, and the nature of the emergencies. Please be supportive of other pet owners and their pets. Your patience is greatly appreciated. 

• Once your pet is admitted, a member of our medical staff will sit with you to discuss your pet's condition and recommended treatment option and fees.

If your pet needs to stay with us for follow-up or overnight care, please discuss visitations with our staff. In some cases, a visit may interrupt treatment and may not be in your pet's best interest.

You will need to arrange for transportation of you pet to your regular Veterinarian by 8am on weekdays for treatment through the day. We offer 24hr hospitalization on weekends and holidays.